Open for feedback
The timelapse from the photobooth of the UID Degree Party 2014
Ilustrations for the Service Design project- Science Outreach in Abisko. Not every one of them made it to the final animation so I thought they are worth some attention.
The service refers to science tourism. A family of three, visits Abisko and is invited to explore the surroundings from the stories of researchers and learn something about the polar research that is conducted there. The service aims to bring science on the same level of exposure as the local culture, nature and outdoor activities.
And two from the mid-presentation describing our design guidelines.
My class was responsible for the photobooth for the UID Degree party. It was a fun evening and I will create a timelapse very soon.
Finally, I designed my logo! I’ve been wanting this for a long time now. :)
When Service Design turns academic.
We had an introduction to the SINCO Lab from the University of Rovaniemi with Satu Miettinen and Mira Alhonsuo. They have set up a Lab at their facilities to prototype concepts which they wanted to explore with us. Their basic tool is a projection corner, that recreates the environment where the Service is provided. Students of the university are free to use the lab during projects. There are many other prototyping tools that can be found there, from fabric to foam noodles. Basically, whatever is within one’s reach can be used in some way for something.
I cannot say I heard something new about Service Design during the 3 days workshop. I recall the presentation of Louise Downe from Engine on Sept 27th, 2012 at the Service Design Thinks in London, whose first slide was a toilet. Comparing Satu’s and Louise’s presentations, I guess the latter managed to get more people engaged. However, trying out the SINCO Lab was useful, I suppose, as we now have a rough prototype of an early stage concept.
A tutor of mine told me recently that having visual skills is not the only thing that makes you a good Designer. This is why I decided to go out last night. Migle Padegimaite invited me to a jazz festival in Umeå, 12 points.
The show started with Marcin Masecki, a pianist from Warsaw. The beginning was not easy to follow but, after I understood what his style was meant to be, I really enjoyed it. His body was following the music that his fingers created. When he stood up to say a few words, his personality complimented his music. He was saying that the piece of music he presented was a practice which he somehow understood that had some artistic value. In my ears he sounded very much like a Designer. Coincidence? I don’t think so. :)
I know this is a bad picture, but can you spot the GoPro? :D
Next was a band from Dublin, called Alarmist. Their sound was more experimental. As I have been listening to experimental and post rock for years, I was so ecstatic to watch them play in Umeå. They are such cool dudes! Unfortunately, I forgot to buy their album afterwards, but I will follow them on every possible channel (aka stalk).
Funny thing, the lead guitarist reminded us of Daniel Jansson from IxD2.
Last, but not least, there was the band called ‘The More Socially Relevant Jazz Music Ensemble' from Amsterdam. My love for Amsterdam was confirmed once again. It was that kind of jazz, that sounds like golden chaos in my ears. Such a talented group of people!
The picture was taken while they were playing their song ‘Do you know Ben Van Gelder’. Ben Van Gelder is actually the saxophone player on the left. Now you know.
Umeå is very active when it comes to jazz. I’ve known it since I first came across Umeå Institute of Design and was trying to find out more about the city. It has various jazz events throughout the year and there is always something on Thursdays at the Folkets hus. Getting to know more about what is available in Umeå is actually a great way to feel motivated. Changing one’s habits could really shake their perspective on things. Will I be the Designer I can be if I spend more time outside? Possibly. Will that make me a happier person? Definitely.
Today we presented the communication design concept for Abisko. I have been working on a mobile application concept, to communicate different activities that individual visitors can participate in. With this concept, different layers of activities are exposed on the same level, so that the visitors use it as a resource of information for the scientific research in the area as well as the Sapmi culture.
During the process I have used Proto.io for prototyping, but I found it too time consuming. So I ended up working with a paper mockup for the user tests. I developed flowcharts that helped me wireframe depending on the needs of the user and the navigation.
I read a lot about UX and mockups and usability and specifications and I feel that I have put so much work in to that. It is always challenging when you use a new technique or are working with new processes, but I have been so motivated that it has payed off. I do understand now why they call Information Architecture “Architecture”. As an architect I have been doing the same thing, just in a bigger scale. Not so intimidating then in retrospect, but there is so much to learn. This is a small graphic design project that had a valuable learning outcome.
My main inspiration for the application was a 28 years old single traveler we met during our ethnographic research week in Abisko. He was there for just a day to see the northern lights, unprepared about what to do during daytime. We came across him at the tourist station and he was kind enough to walk with us to the city. We had an informal interview which we recorded for an hour and a half, so I managed to collect a lot of insights for the Service Design project that is coming next. He mentioned that he likes traveling alone as he doesn’t want to miss a thing because of someone else. He always carries his cell-phone with him and we spotted him interacting with it for a while before we approached him. During our walk to the centre, we spoke to him about interesting facts in Abisko that he could have missed as he was on his own. Building the app felt natural to me for single visitors that don’t come across design students on an ethnographic quest.
More screens in the Slideshare below:
The last couple of weeks our class had a crash course in Design Ethnography by Brendon Clark from the Interactive Institute in Stockholm. We also had a chance to visit Abisko for field research and to interview stakeholders for the Service Design project that will initiate on week 14.
Reflection on the brief (Marcel Penz, Yedan Qian, myself)
Summary of the scientific research in Abisko (Marcel Penz, Migle Padegimaite, Yedan Qian, Jiao Jiao Xu, myself)
Representation of Abisko with Lego (Jenni Toriseva, Madyana Torres, Regimantas Vegele, Idil Tunga)
We started by 10 mins observations and field notes, which we discussed in groups of two. Before our trip we summarized what we already knew about Abisko, the research that is conducted there and the tourists from our trip in September. We also gathered our expectations regarding the brief and produced concepts of services in 45’ to understand how to make use of the insights available.
A concept of a system that provides information to the tourists by connecting the physical and the digital. We used the prototype to user test the concept with classmates.
Finally, we discussed what kind of questions we need to ask to different stakeholders (tourists, locals, researchers) while in Abisko.
During our trip in Abisko, we maintained a blog for our daily documentation process. We had scheduled interviews with researchers and locals, while we managed to interview a number of tourists and staff from the tourist station. At the same time, we took part in different activities such as skiing, hiking and ice-fishing that tourists would normally participate in. We also had a chance to spot the aurora, which brings the most of the tourists in Abisko at this time of the year.
Hiking up the mountain (1200m)
Ice formations on the lake
Lapporten, a view from the lake. The gate where the geese fly through every spring. (Abisko is the town where Nils Holgersson comes from)
After we returned in Umeå we presented our findings using storytelling. The benefit of the process was that we managed to go through the material of every team in the class. At the same time, we managed to group our findings to create value from the content for the next project.
Documentation of a story which derives from an interview with a researcher
Summary of an interview with tourists
The final setup of our findings, that will help other teams read through the content
Getting feedback at the end of the presentation